Flight compensation Aer Lingus:
Boston — Shannon

Claim and compensation for flight Aer Lingus Boston - Shannon

If your trip departing from General Edward Lawrence Logan International Airport and arriving at Shannon Airport operated by Aer Lingus was disrupted, you are not alone against the airline.

Given the route between Boston and Shannon (4 646 km), the European scale provides automatic financial protection in case of failure by Aer Lingus.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Aer Lingus, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aer Lingus Boston - Shannon is eligible?

To determine if your trip between Boston and Shannon entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Boston, the regulation applies in the same way.

What are the conditions for Aer Lingus to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Shannon.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Boston airport.
• Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

The impact of a strike on your Aer Lingus compensation

Don't be fooled by Aer Lingus's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at General Edward Lawrence Logan International Airport or European air traffic control is an external cause over which Aer Lingus has no control.

What are your rights at Boston airport in case of prolonged wait?

During these long hours of waiting in the General Edward Lawrence Logan International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to General Edward Lawrence Logan International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Aer Lingus?

It is strongly recommended to keep your Aer Lingus boarding pass and any communication relating to the delay suffered at General Edward Lawrence Logan International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Boston to Shannon Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Aer Lingus on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Boston - Shannon line.

In the last instance, it is the summons to court that often unlocks the payment. The company Aer Lingus will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.