Disrupted flight (EC 261/2004)

Flight compensation Aer Lingus:
Connaught — London

Planned legal compensation: 250 €

Was your flight between Ireland West Knock Airport (NOC) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Aer Lingus Connaught - London

Your claim for compensation for the Aer Lingus flight from Connaught to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 659 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ireland West Knock Airport (NOC)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 659 km (~0h49)
  • Applicable compensation: 250 €

Did you know? Even if Aer Lingus is a non-EU airline, if the flight takes off from Ireland West Knock Airport, the European regulation applies in full.

How to know if the flight Aer Lingus Connaught - London is eligible?

Check your actual arrival time at London. If Aer Lingus made you wait more than three hours on the tarmac at London Gatwick Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Aer Lingus to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Connaught airport.
  • Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Connaught, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aer Lingus compensation

When a social movement disrupts your itinerary to London Gatwick Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Connaught airport in case of prolonged wait?

During these long hours of waiting in the Ireland West Knock Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Connaught shouldn't cost you a penny more than originally planned for your NOC-LGW trip.

Steps: how to get your 250 € from Aer Lingus?

Starting a procedure against Aer Lingus for a flight from Connaught to London can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Aer Lingus customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Connaught - London section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Aer Lingus should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Ireland West Knock Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Connaught - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aer Lingus flight from Connaught to London?

According to European Regulation EC 261/2004, the distance between NOC and LGW being 659 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aer Lingus?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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