Flight compensation Aer Lingus:
Dublin — Bourgas
Was your flight between Dublin Airport (DUB) and Burgas Airport (BOJ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Aer Lingus
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Get your Aer Lingus flight compensation for the route Dublin - Bourgas
No one likes waiting for hours at the airport. If Aer Lingus did not respect its scheduled times for your Dublin - Bourgas flight, the law is on your side.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 754 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dublin Airport (DUB)
- Arrival airport: Burgas Airport (BOJ)
- Flight distance: 2 754 km (~3h27)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aer Lingus Dublin - Bourgas is eligible?
For an Aer Lingus flight from Dublin to Bourgas, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
Keeping your travel documents for the Aer Lingus DUB-BOJ flight is crucial to prove that you were present at boarding at Dublin.
What are the conditions for Aer Lingus to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Bourgas.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Dublin airport.
-
Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
A work stoppage of Aer Lingus crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aer Lingus is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Dublin airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Dublin Airport, Aer Lingus must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Dublin Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from Aer Lingus?
The amicable route with Aer Lingus to recover 400 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aer Lingus.
How long does it take to get the 400 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Dublin to Burgas Airport can drag on if you don't follow up.
A collective action on the Aer Lingus flight from Dublin can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dublin - Bourgas line.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Dublin - Bourgas
Everything you need to know about your request under European Union law.