Flight compensation Aer Lingus:
Dublin — Brussels
Was your flight between Dublin Airport (DUB) and Brussels Airport (BRU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Aer Lingus flight compensation for the route Dublin - Brussels
No one likes waiting for hours at the airport. If Aer Lingus did not respect its scheduled times for your Dublin - Brussels flight, the law is on your side.
Directive 261/2004 is clear: for 784 km of flight, the company Aer Lingus is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dublin Airport (DUB)
- Arrival airport: Brussels Airport (BRU)
- Flight distance: 784 km (~0h59)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aer Lingus Dublin - Brussels is eligible?
The compensation for flight DUB-BRU is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the Aer Lingus DUB-BRU flight is crucial to prove that you were present at boarding at Dublin.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Brussels.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Dublin airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aer Lingus staff (pilots, flight attendants) and an external strike.
On the other hand, if it is the air traffic controllers, the baggage handlers at Dublin Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at Dublin airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Dublin Airport, Aer Lingus must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Dublin Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Aer Lingus?
The formal notice letter and the collection of evidence of delay at Brussels Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aer Lingus.
How long does it take to get the 250 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aer Lingus to validate a complex file often varies between four and twelve weeks.
If your file is particularly solid regarding the incident occurred on the Dublin - Brussels section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The first refusal from Aer Lingus should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Dublin Airport airport to prove their faults.
Frequently Asked Questions: Flight Dublin - Brussels
Everything you need to know about your request under European Union law.