Flight compensation Aer Lingus:
Dublin — Kerry
Was your flight between Dublin Airport (DUB) and Kerry Airport (KIR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Aer Lingus on the Dublin (DUB) - Kerry (KIR) line
No one likes waiting for hours at the airport. If Aer Lingus did not respect its scheduled times for your Dublin - Kerry flight, the law is on your side.
Directive 261/2004 is clear: for 259 km of flight, the company Aer Lingus is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dublin Airport (DUB)
- Arrival airport: Kerry Airport (KIR)
- Flight distance: 259 km (~0h19)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aer Lingus Dublin - Kerry is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Kerry Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aer Lingus owes you 250 €.
Keeping your travel documents for the Aer Lingus DUB-KIR flight is crucial to prove that you were present at boarding at Dublin.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kerry.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Dublin airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
When a social movement disrupts your itinerary to Kerry Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Dublin - Kerry flight.
What are your rights at Dublin airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Dublin Airport airport, Aer Lingus is required to distribute vouchers to eat and drink.
Some passengers are unaware that transportation between the hotel and Dublin Airport terminal is also included in the legal package due by Aer Lingus.
Steps: how to get your 250 € from Aer Lingus?
The amicable route with Aer Lingus to recover 250 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aer Lingus.
How long does it take to get the 250 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aer Lingus to validate a complex file often varies between four and twelve weeks.
Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aer Lingus systems.
What to do faced with silence or refusal from the airline?
The first refusal from Aer Lingus should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
DGAC or its European equivalents can be slow. A private court proceeding against Aer Lingus is often more striking.
Frequently Asked Questions: Flight Dublin - Kerry
Everything you need to know about your request under European Union law.