Flight compensation Aer Lingus:
Dublin — New York
Was your flight between Dublin Airport (DUB) and John F Kennedy International Airport (JFK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Aer Lingus flight compensation from Dublin to New York
Have you experienced a major inconvenience during your trip between Dublin and New York with Aer Lingus? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 5 103 km of flight, the company Aer Lingus is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dublin Airport (DUB)
- Arrival airport: John F Kennedy International Airport (JFK)
- Flight distance: 5 103 km (~6h23)
- Applicable compensation: 600 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Aer Lingus Dublin - New York is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at John F Kennedy International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aer Lingus owes you 600 €.
Keeping your travel documents for the Aer Lingus DUB-JFK flight is crucial to prove that you were present at boarding at Dublin.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at New York.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Dublin airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
Don't be fooled by Aer Lingus's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aer Lingus is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.
What are your rights at Dublin airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Dublin Airport, Aer Lingus must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Dublin Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 600 € from Aer Lingus?
Getting justice against carrier Aer Lingus requires perseverance. No response or standardized refusals are common tactics.
Don't fill out complex forms on the Aer Lingus website. Go through a passenger defense portal to secure your 600 € indemnity.
How long does it take to get the 600 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Dublin to John F Kennedy International Airport can drag on if you don't follow up.
A collective action on the Aer Lingus flight from Dublin can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Don't take Aer Lingus's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of Aer Lingus convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Dublin - New York
Everything you need to know about your request under European Union law.