Disrupted flight (EC 261/2004)

Flight compensation Aer Lingus:
London — Shannon

Planned legal compensation: 250 €

Was your flight between London Heathrow Airport (LHR) and Shannon Airport (SNN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Aer Lingus flight compensation for the route London - Shannon

Have you experienced a major inconvenience during your trip between London and Shannon with Aer Lingus? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 594 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Heathrow Airport (LHR)
  • Arrival airport: Shannon Airport (SNN)
  • Flight distance: 594 km (~0h45)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aer Lingus London - Shannon is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Shannon Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aer Lingus owes you 250 €.

Keeping your travel documents for the Aer Lingus LHR-SNN flight is crucial to prove that you were present at boarding at London.

What are the conditions for Aer Lingus to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Shannon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aer Lingus compensation

When a social movement disrupts your itinerary to Shannon Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your London - Shannon flight.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Aer Lingus must ensure the well-being of its passengers stuck at London.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Heathrow Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Aer Lingus?

The amicable route with Aer Lingus to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Aer Lingus flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aer Lingus to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Aer Lingus systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Aer Lingus is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with Aer Lingus without the opinion of a professional who knows the real value of your prejudice at London.

Help & Information

Frequently Asked Questions: Flight London - Shannon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aer Lingus flight from London to Shannon?

According to European Regulation EC 261/2004, the distance between LHR and SNN being 594 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aer Lingus?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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