Flight compensation Aer Lingus:
Pula — Dublin
Was your flight between Pula Airport (PUY) and Dublin Airport (DUB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Recover up to 400€ for Aer Lingus flight Pula → Dublin
Your payout case for the Aer Lingus flight from Pula to Dublin is likely valid. Travel chaos is stressful for any traveller.
Leaving Pula Airport, you are covered by European legislation. The distance of 1 739 km sets the tier of your legal indemnity. Your flight sits in the middle bracket.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Pula Airport (PUY)
- Arrival airport: Dublin Airport (DUB)
- Flight distance: 1 739 km (~2h10)
- Applicable compensation: 400 €
Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.
How to know if the flight Aer Lingus Pula - Dublin is eligible?
Verify your actual arrival time at Dublin. If Aer Lingus made you wait more than three hours at Dublin Airport, your right is established.
Even if Aer Lingus offers a replacement flight, the 400€ indemnity remains owed if the final delay at Dublin is over the 180-minute threshold.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Dublin.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Pula airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Pula, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.
Key distinction: if the delay is caused by air traffic control, Aer Lingus is released from paying the 400€ indemnity, but not its care obligation.
What are your rights at Pula airport in case of prolonged wait?
The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Pula Airport, Aer Lingus is obliged to provide coupons for food and drink.
Your forced stay at Pula should not cost you a single extra cent beyond your original booking for PUY→DUB. For a medium-haul, accommodation costs at Pula can be significant — Aer Lingus must cover them.
Steps: how to get your 400 € from Aer Lingus?
Initiating a procedure with Aer Lingus for a flight from Pula to Dublin can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.
The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.
How long does it take to get the 400 € compensation?
Many claimants wait more than half a year for a response from Aer Lingus. An specialist can cut the delay considerably.
Think about it: without lifting a finger, experts operate to recover your 400€ for the Aer Lingus Pula-Dublin flight. That's the luxury of delegation.
What to do faced with silence or refusal from the airline?
Data shows that a majority of first rejections from Aer Lingus don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Pula - Dublin
Everything you need to know about your request under European Union law.