Flight compensation Aer Lingus:
Santiago — Dublin
Was your flight between Santiago de Compostela Airport (SCQ) and Dublin Airport (DUB) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Aer Lingus flight compensation for the route Santiago - Dublin
Have you experienced a major inconvenience during your trip between Santiago and Dublin with Aer Lingus? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 1 181 km of flight, the company Aer Lingus is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Santiago de Compostela Airport (SCQ)
- Arrival airport: Dublin Airport (DUB)
- Flight distance: 1 181 km (~1h29)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Aer Lingus Santiago - Dublin is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Dublin Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aer Lingus owes you 250 €.
An unexpected cancellation or a diverted flight from Santiago de Compostela Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.
What are the conditions for Aer Lingus to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Dublin.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Santiago airport.
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Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Santiago, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Aer Lingus compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aer Lingus staff (pilots, flight attendants) and an external strike.
On the other hand, if it is the air traffic controllers, the baggage handlers at Santiago de Compostela Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at Santiago airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Santiago de Compostela Airport, Aer Lingus must provide you with free meals and refreshments in reasonable quantity given the delay.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Santiago de Compostela Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 250 € from Aer Lingus?
The formal notice letter and the collection of evidence of delay at Dublin Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aer Lingus.
How long does it take to get the 250 € compensation?
On the SCQ-DUB line, delays can vary according to the reactivity of Aer Lingus's legal department.
The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.
What to do faced with silence or refusal from the airline?
The first refusal from Aer Lingus should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Santiago de Compostela Airport airport to prove their faults.
Frequently Asked Questions: Flight Santiago - Dublin
Everything you need to know about your request under European Union law.