Flight compensation Aer Lingus:
Shannon — Boston

Legal right to compensation: Aer Lingus flight between Shannon and Boston

Your claim for compensation for the Aer Lingus flight from Shannon to Boston deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 4 646 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aer Lingus is a non-EU airline, if the flight takes off from Shannon Airport, the European regulation applies in full.

How to know if the flight Aer Lingus Shannon - Boston is eligible?

Don't confuse ticket refund and legal compensation! Even if Aer Lingus offers you a voucher for your Shannon - Boston flight, you can still claim the 600 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Shannon, the regulation applies in the same way.

What are the conditions for Aer Lingus to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Boston.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Shannon airport.
• Airline responsibility: The problem must be attributable to Aer Lingus (technical problem, sick crew, scheduling...).

The impact of a strike on your Aer Lingus compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aer Lingus staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Shannon Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Shannon airport in case of prolonged wait?

During these long hours of waiting in the Shannon Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Shannon remains valid. The hotel is due if Aer Lingus offsets your flight by one night.

Steps: how to get your 600 € from Aer Lingus?

For your Shannon - Boston trip, every minute counts. Note the reasons given by Aer Lingus staff at the Shannon Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Aer Lingus to validate a complex file often varies between four and twelve weeks.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Aer Lingus systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Aer Lingus is often a maneuver to encourage the traveler to abandon their 600 €.

DGAC or its European equivalents can be slow. A private court proceeding against Aer Lingus is often more striking.