Disrupted flight (EC 261/2004)

Flight compensation Aeroflot Russian Airlines:
Berlin — Moscow

Planned legal compensation: 400 €

Was your flight between Berlin (SXF) and Sheremetyevo International Airport (SVO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Aeroflot Russian Airlines

Check my flight Aeroflot Russian Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Aeroflot Russian Airlines flight Berlin → Moscow: guide on a refund

From Berlin, your flight with Aeroflot Russian Airlines to Moscow was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 1 597 km route can demand a statutory compensation from {the carrier|Aeroflot Russian Airlines}.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin (SXF)
  • Arrival airport: Sheremetyevo International Airport (SVO)
  • Flight distance: 1 597 km (~1h60)
  • Applicable compensation: 400 €

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight Aeroflot Russian Airlines Berlin - Moscow is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Moscow|time the doors open at Sheremetyevo International Airport} establishes your {eligibility|right to 400€}.

Compensation also covers denied boarding. If Aeroflot Russian Airlines oversold the flight and you couldn't board at Berlin, the 400€ payout is automatic.

What are the conditions for Aeroflot Russian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Moscow.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aeroflot Russian Airlines compensation

Not every strike{s} release the airline from its duties. If your Berlin → Moscow delay was caused by an internal strike at Aeroflot Russian Airlines, EU courts have recently ruled that compensation is owed.

Even if the 400€ are not owed due to an external strike at Berlin, care (food/accommodation) remains owed Aeroflot Russian Airlines. Keep this in mind.

What are your rights at Berlin airport in case of prolonged wait?

Don't buy your food without first asking coupons from Aeroflot Russian Airlines. If you advance costs, save your invoices diligently.

If you already paid for a taxi at Berlin due to Aeroflot Russian Airlines's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 400€ indemnity.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

Remember that Aeroflot Russian Airlines must process your claim within weeks. Prolonged silence itself constitutes a legal argument in your favour.

Avoid the tedious paperwork on Aeroflot Russian Airlines's website. Choose a specialist platform to secure your 400€ indemnity. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Berlin to Sheremetyevo International Airport case can drag on if you don't follow up.

Digital tools now make it possible to track in real time the status of your claim against Aeroflot Russian Airlines through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Know that Aeroflot Russian Airlines doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Aeroflot Russian Airlines}.

Aviation law experts have a vast record of rulings against Aeroflot Russian Airlines, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Berlin - Moscow

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aeroflot Russian Airlines flight from Berlin to Moscow?

According to European Regulation EC 261/2004, the distance between SXF and SVO being 1 597 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aeroflot Russian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant