Flight compensation Aeroflot Russian Airlines:
Brussels — Moscow

Claim and compensation for flight Aeroflot Russian Airlines Brussels - Moscow

If your trip departing from Brussels Airport and arriving at Sheremetyevo International Airport operated by Aeroflot Russian Airlines was disrupted, you are not alone against the airline.

Given the route between Brussels and Moscow (2 230 km), the European scale provides automatic financial protection in case of failure by Aeroflot Russian Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aeroflot Russian Airlines is a non-EU airline, if the flight takes off from Brussels Airport, the European regulation applies in full.

How to know if the flight Aeroflot Russian Airlines Brussels - Moscow is eligible?

Check your actual arrival time at Moscow. If Aeroflot Russian Airlines made you wait more than three hours on the tarmac at Sheremetyevo International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Aeroflot Russian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aeroflot Russian Airlines compensation

Don't be fooled by Aeroflot Russian Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Brussels, assistance (meals/hotel) remains mandatory for Aeroflot Russian Airlines.

What are your rights at Brussels airport in case of prolonged wait?

During these long hours of waiting in the Brussels Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Brussels remains valid. The hotel is due if Aeroflot Russian Airlines offsets your flight by one night.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

Starting a procedure against Aeroflot Russian Airlines for a flight from Brussels to Moscow can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BRU-SVO to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Brussels to Sheremetyevo International Airport can drag on if you don't follow up.

A collective action on the Aeroflot Russian Airlines flight from Brussels can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Aeroflot Russian Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.