Disrupted flight (EC 261/2004)

Flight compensation Aeroflot Russian Airlines:
Frankfurt — Moscow

Planned legal compensation: 400 €

Was your flight between Frankfurt am Main International Airport (FRA) and Sheremetyevo International Airport (SVO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right: Aeroflot Russian Airlines flight between Frankfurt and Moscow

You travelled with Aeroflot Russian Airlines from Frankfurt to Moscow and the flight was disrupted? EU law mandates compensation when the airline is at fault.

Given the route between Frankfurt and Moscow (2 022 km), the EU scale provides for automatic protection in case of a breach by Aeroflot Russian Airlines. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Frankfurt am Main International Airport (FRA)
  • Arrival airport: Sheremetyevo International Airport (SVO)
  • Flight distance: 2 022 km (~2h32)
  • Applicable compensation: 400 €

Did you know? Even if Aeroflot Russian Airlines is a non-EU carrier, if the flight departs from Frankfurt am Main International Airport, EU regulation applies completely.

How to know if the flight Aeroflot Russian Airlines Frankfurt - Moscow is eligible?

Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at Moscow|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Aeroflot Russian Airlines is responsible for|the fault lies with} Aeroflot Russian Airlines.

A little-known fact: you have up to 5 years to file your claim against Aeroflot Russian Airlines for the Frankfurt→Moscow flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Aeroflot Russian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Moscow.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Frankfurt airport.
  • Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Frankfurt, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aeroflot Russian Airlines compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by Aeroflot Russian Airlines's own staff (pilots, cabin crew) and an third-party strike.

Question Aeroflot Russian Airlines's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.

What are your rights at Frankfurt airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Frankfurt am Main International Airport, Aeroflot Russian Airlines must provide you at no cost with food and drinks proportionate to the delay.

The regulation is very clear: assistance is not an optional courtesy from Aeroflot Russian Airlines. It is a binding duty that can be sanctioned.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

The battle to recover 400€ from Aeroflot Russian Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Aeroflot Russian Airlines doesn't reply}, court action is the next step.

Thousands passengers have already recovered their indemnity through these services. Your turn for Aeroflot Russian Airlines Frankfurt→Moscow?

How long does it take to get the 400 € compensation?

Every day of delay in processing your Frankfurt-Moscow case can generate legal interest {in your favour|against Aeroflot Russian Airlines}. This is a advantage that lawyers exploit effectively.

Recovering 400€ has never been faster thanks to digital tools between defence platforms and Aeroflot Russian Airlines's databases.

What to do faced with silence or refusal from the airline?

Aeroflot Russian Airlines's use of complex legal jargon is often a tactic to push travellers to abandon their 400€. On medium-haul, airlines often refuse initially to filter claims.

The threat of court action often suffices to {make Aeroflot Russian Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 400€ owed.

Help & Information

Frequently Asked Questions: Flight Frankfurt - Moscow

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aeroflot Russian Airlines flight from Frankfurt to Moscow?

According to European Regulation EC 261/2004, the distance between FRA and SVO being 2 022 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aeroflot Russian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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