Flight compensation Aeroflot Russian Airlines:
Prague — Moscow

Legal right: Aeroflot Russian Airlines flight between Prague and Moscow

You travelled with Aeroflot Russian Airlines from Prague to Moscow and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 1 670 km between Ruzyn? International Airport and Sheremetyevo International Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is by no means a commercial courtesy from Aeroflot Russian Airlines, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Aeroflot Russian Airlines Prague - Moscow is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Aeroflot Russian Airlines proposes a voucher for your Prague - Moscow flight, you can still claim the cash sum of 400€ guaranteed by the regulation.

What many don't know: you have several years to submit your request against Aeroflot Russian Airlines for the Prague-Moscow flight. Don't think it's too late even after several months.

What are the conditions for Aeroflot Russian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Prague airport.
• Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aeroflot Russian Airlines compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by Aeroflot Russian Airlines's own staff (pilots, cabin crew) and an third-party strike.

In every scenario, close examination of records will establish whether the conditions were genuinely exceptional. On a medium-haul, rerouting alternatives often exist.

What are your rights at Prague airport in case of prolonged wait?

During those long hours in the terminal at Ruzyn? International Airport, know that Aeroflot Russian Airlines has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Aeroflot Russian Airlines.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

The battle to recover 400€ from Aeroflot Russian Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Aeroflot Russian Airlines doesn't reply}, court action is the next step.

By entrusting your PRG-SVO case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

A common question is about processing times. A claim filed directly to Aeroflot Russian Airlines's customer service can take months, even half a year before you hear back.

Recovering 400€ has never been faster thanks to integration between defence platforms and Aeroflot Russian Airlines's databases.

What to do faced with silence or refusal from the airline?

Aeroflot Russian Airlines's use of complex legal jargon is often a tactic to push travellers to abandon their 400€. On medium-haul, airlines often refuse initially to filter claims.

The national CAA or its EU equivalents can be slow. A private legal action against Aeroflot Russian Airlines is often faster. Medium-haul cases typically fall under the main civil court.