Disrupted flight (EC 261/2004)

Flight compensation Aeroflot Russian Airlines:
Rome — Moscow

Planned legal compensation: 400 €

Was your flight between Leonardo Da Vinci (Fiumicino) International Airport (FCO) and Sheremetyevo International Airport (SVO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Cancelled Aeroflot Russian Airlines flight Rome ✈ Moscow: claim your compensation

Did you experience a major disruption on your journey from Rome to Moscow with Aeroflot Russian Airlines? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Your compensation amount doesn't depend on the ticket price. Only the distance of 2 399 km dictates the indemnity under EU law.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Arrival airport: Sheremetyevo International Airport (SVO)
  • Flight distance: 2 399 km (~2h60)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Aeroflot Russian Airlines Rome - Moscow is eligible?

Concretely, to qualify, your real landing at Sheremetyevo International Airport must have been recorded more than 3 hours late the scheduled time.

The 400€ compensation applies per passenger. For a couple: each person is entitled to {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Aeroflot Russian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Moscow.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rome airport.
  • Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rome, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aeroflot Russian Airlines compensation

Don't be misled by Aeroflot Russian Airlines's vague terms: a unannounced or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.

An aviation law expert can quickly determine whether the strike that disrupted your Aeroflot Russian Airlines Rome-Moscow flight was the airline's responsibility or a third party's.

What are your rights at Rome airport in case of prolonged wait?

Here is what Aeroflot Russian Airlines owes you if your flight is delayed at Leonardo Da Vinci (Fiumicino) International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

If your new flight is only the following morning, Aeroflot Russian Airlines must additionally cover your accommodation near Leonardo Da Vinci (Fiumicino) International Airport as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

Asserting your rights against Aeroflot Russian Airlines demands tenacity. Silence or template replies are common tactics.

Avoid the tedious paperwork on Aeroflot Russian Airlines's website. Choose a specialist platform to secure your 400€ indemnity. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Stay determined despite Aeroflot Russian Airlines's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Think about it: without lifting a finger, experts operate to recover your 400€ for the Aeroflot Russian Airlines Rome-Moscow flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't take at face value Aeroflot Russian Airlines's email claiming that Rome's airport was blocked by snow without consulting certified METAR data.

As a last resort, it is court action that often unlocks payment. Aeroflot Russian Airlines will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Rome - Moscow

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aeroflot Russian Airlines flight from Rome to Moscow?

According to European Regulation EC 261/2004, the distance between FCO and SVO being 2 399 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aeroflot Russian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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