Flight compensation Aeroflot Russian Airlines:
Rome — Moscow

How to be compensated by Aeroflot Russian Airlines on the Rome (FCO) - Moscow (SVO) line

Have you experienced a major inconvenience during your trip between Rome and Moscow with Aeroflot Russian Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 2 399 km, EC Regulation 261/2004 requires Aeroflot Russian Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aeroflot Russian Airlines Rome - Moscow is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Sheremetyevo International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Aeroflot Russian Airlines owes you 400 €.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Aeroflot Russian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aeroflot Russian Airlines compensation

A work stoppage of Aeroflot Russian Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aeroflot Russian Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Rome airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Leonardo Da Vinci (Fiumicino) International Airport, Aeroflot Russian Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Leonardo Da Vinci (Fiumicino) International Airport terminal is also included in the legal package due by Aeroflot Russian Airlines.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

Getting justice against carrier Aeroflot Russian Airlines requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Aeroflot Russian Airlines.

How long does it take to get the 400 € compensation?

Airlines like Aeroflot Russian Airlines sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Aeroflot Russian Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.