Flight compensation Aeroflot Russian Airlines:
Zurich — Moscow

How to be compensated by Aeroflot Russian Airlines on the Zurich (ZRH) - Moscow (SVO) line

From Zurich airport, your departure with Aeroflot Russian Airlines to Moscow didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 181 km of flight, the company Aeroflot Russian Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Aeroflot Russian Airlines Zurich - Moscow is eligible?

For an Aeroflot Russian Airlines flight from Zurich to Moscow, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Aeroflot Russian Airlines sold more seats than planned and you stay on the tarmac at Zurich, the 400 € compensation is automatic.

What are the conditions for Aeroflot Russian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Zurich airport.
• Airline responsibility: The problem must be attributable to Aeroflot Russian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Aeroflot Russian Airlines compensation

Don't be fooled by Aeroflot Russian Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Aeroflot Russian Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Zurich airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Aeroflot Russian Airlines must ensure the well-being of its passengers stuck at Zurich.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Zurich and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Aeroflot Russian Airlines?

The formal notice letter and the collection of evidence of delay at Sheremetyevo International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Aeroflot Russian Airlines flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Airlines like Aeroflot Russian Airlines sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Aeroflot Russian Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Aeroflot Russian Airlines convictions, which is a decisive advantage.