Disrupted flight (EC 261/2004)

Flight compensation Aigle Azur:
Constantine — Lyon

Planned legal compensation: 250 €

Was your flight between Mohamed Boudiaf International Airport (CZL) and Lyon (LYS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Aigle Azur

Check my flight Aigle Azur

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Your entitlement: Aigle Azur flight from Constantine to Lyon

The flight CZL → LYS by Aigle Azur suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

Given the distance between Constantine and Lyon (1 059 km), CE 261 mandates a statutory payout in case of fault by Aigle Azur. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Mohamed Boudiaf International Airport (CZL)
  • Arrival airport: Lyon (LYS)
  • Flight distance: 1 059 km (~1h19)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Aigle Azur Constantine - Lyon is eligible?

Don't confuse ticket refund and legal compensation! Even if Aigle Azur offers you a travel credit for your Constantine → Lyon flight, you can also demand the monetary compensation of 250€ provided by law.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Aigle Azur to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lyon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Constantine airport.
  • Airline responsibility: The problem must be attributable to Aigle Azur (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Constantine, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Aigle Azur compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

Even if the 250€ are not owed due to an external strike at Constantine, care (food/accommodation) remains the responsibility of Aigle Azur. This is a separate right.

What are your rights at Constantine airport in case of prolonged wait?

Don't buy your food without first asking coupons from Aigle Azur. If you advance costs, save your invoices diligently.

The regulation is very clear: assistance is not an optional courtesy from Aigle Azur. It is a regulatory requirement that can be sanctioned.

Steps: how to get your 250 € from Aigle Azur?

It is strongly recommended to keep your Aigle Azur boarding pass and all communications regarding the delay at Mohamed Boudiaf International Airport. These documents are crucial for supporting your case.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Airlines like Aigle Azur sometimes prioritise cases handled by lawyers to avoid additional costs. Short-haul claims are sometimes resolved faster.

By choosing a "No Win, No Fee" service, you take no risk. If the 250€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Don't take at face value Aigle Azur's email claiming that Constantine's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against Aigle Azur approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Constantine - Lyon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Aigle Azur flight from Constantine to Lyon?

According to European Regulation EC 261/2004, the distance between CZL and LYS being 1 059 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Aigle Azur?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant