Flight compensation Aigle Azur:
Oran — Lille

Claim and compensation for flight Aigle Azur Oran - Lille

If your trip departing from Es Senia Airport and arriving at Lille-Lesquin Airport operated by Aigle Azur was disrupted, you are not alone against the airline.

By taking off from Es Senia Airport, you are protected by the EU's legal framework. The distance of 1 688 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Aigle Azur, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Aigle Azur Oran - Lille is eligible?

Don't confuse ticket refund and legal compensation! Even if Aigle Azur offers you a voucher for your Oran - Lille flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Oran, the regulation applies in the same way.

What are the conditions for Aigle Azur to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Lille.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Oran airport.
• Airline responsibility: The problem must be attributable to Aigle Azur (technical problem, sick crew, scheduling...).

The impact of a strike on your Aigle Azur compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Aigle Azur staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Es Senia Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Oran airport in case of prolonged wait?

Don't buy your food without first asking Aigle Azur for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Es Senia Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Aigle Azur?

It is strongly recommended to keep your Aigle Azur boarding pass and any communication relating to the delay suffered at Es Senia Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the ORN-LIL line, delays can vary according to the reactivity of Aigle Azur's legal department.

If your file is particularly solid regarding the incident occurred on the Oran - Lille section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Aigle Azur should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Aigle Azur is often more striking.