Flight compensation Aigle Azur:
Paris — Oran

Claim and compensation for flight Aigle Azur Paris - Oran

If your trip departing from Paris-Orly Airport and arriving at Es Senia Airport operated by Aigle Azur was disrupted, you are not alone against the airline.

By taking off from Paris-Orly Airport, you are protected by the EU's legal framework. The distance of 1 477 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Aigle Azur is a non-EU airline, if the flight takes off from Paris-Orly Airport, the European regulation applies in full.

How to know if the flight Aigle Azur Paris - Oran is eligible?

To determine if your trip between Paris and Oran entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Aigle Azur to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Oran.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Aigle Azur (technical problem, sick crew, scheduling...).

The impact of a strike on your Aigle Azur compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Oran trip is due to an internal strike within Aigle Azur, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Paris-Orly Airport or European air traffic control is an external cause over which Aigle Azur has no control.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Paris-Orly Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your ORY-ORN trip.

Steps: how to get your 250 € from Aigle Azur?

Starting a procedure against Aigle Azur for a flight from Paris to Oran can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Es Senia Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Aigle Azur on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Aigle Azur's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Aigle Azur will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.