Flight compensation Air Algerie:
Frankfurt — Algier

How to be compensated by Air Algerie on the Frankfurt (FRA) - Algier (ALG) line

From Frankfurt am Main International Airport airport, your departure with Air Algerie to Algier didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 1 544 km of flight, the company Air Algerie is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Algerie Frankfurt - Algier is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Houari Boumediene Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Algerie owes you 400 €.

An unexpected cancellation or a diverted flight from Frankfurt am Main International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Algerie to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Algier.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Air Algerie (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Algerie compensation

Don't be fooled by Air Algerie's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Frankfurt am Main International Airport or European air traffic control is an external cause over which Air Algerie has no control.

What are your rights at Frankfurt airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Frankfurt am Main International Airport, Air Algerie must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Frankfurt am Main International Airport terminal is also included in the legal package due by Air Algerie.

Steps: how to get your 400 € from Air Algerie?

The formal notice letter and the collection of evidence of delay at Houari Boumediene Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Algerie.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Frankfurt to Houari Boumediene Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Algerie will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.