Flight compensation Air Arabia Maroc:
Bergamo — Casablanca

How to be compensated by Air Arabia Maroc on the Bergamo (BGY) - Casablanca (CMN) line

From Bergamo / Orio Al Serio Airport airport, your departure with Air Arabia Maroc to Casablanca didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 010 km of flight, the company Air Arabia Maroc is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Arabia Maroc Bergamo - Casablanca is eligible?

For an Air Arabia Maroc flight from Bergamo to Casablanca, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Bergamo / Orio Al Serio Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Arabia Maroc to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Casablanca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergamo airport.
• Airline responsibility: The problem must be attributable to Air Arabia Maroc (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Arabia Maroc compensation

A work stoppage of Air Arabia Maroc crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Bergamo / Orio Al Serio Airport or European air traffic control is an external cause over which Air Arabia Maroc has no control.

What are your rights at Bergamo airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air Arabia Maroc must ensure the well-being of its passengers stuck at Bergamo.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergamo / Orio Al Serio Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Air Arabia Maroc?

The formal notice letter and the collection of evidence of delay at Mohammed V International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Arabia Maroc.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Air Arabia Maroc. An expert can reduce this time by half.

A collective action on the Air Arabia Maroc flight from Bergamo can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bergamo - Casablanca line.

Experts in aviation law have a colossal history of Air Arabia Maroc convictions, which is a decisive advantage.