Flight compensation Air Baltic:
Chisinau — Riga

Procedure: Air Baltic flight compensation from Chisinau to Riga

From Chi?in?u International Airport airport, your departure with Air Baltic to Riga didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 162 km, EC Regulation 261/2004 requires Air Baltic to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Baltic Chisinau - Riga is eligible?

For an Air Baltic flight from Chisinau to Riga, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Air Baltic sold more seats than planned and you stay on the tarmac at Chi?in?u International Airport, the 250 € compensation is automatic.

What are the conditions for Air Baltic to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Riga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Chisinau airport.
• Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Baltic compensation

Not all strikes exempt the company from its obligations. If the delay of your Chisinau - Riga trip is due to an internal strike within Air Baltic, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Baltic is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Chisinau airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Chi?in?u International Airport, Air Baltic must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Chi?in?u International Airport terminal is also included in the legal package due by Air Baltic.

Steps: how to get your 250 € from Air Baltic?

The formal notice letter and the collection of evidence of delay at Riga International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Air Baltic website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Air Baltic. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Air Baltic on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Chisinau - Riga line.

Experts in aviation law have a colossal history of Air Baltic convictions, which is a decisive advantage.