Flight compensation Air Baltic:
Malta — Riga

Legal right to compensation: Air Baltic flight between Malta and Riga

If your trip departing from Luqa Airport and arriving at Riga International Airport operated by Air Baltic was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 448 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Baltic is a non-EU airline, if the flight takes off from Luqa Airport, the European regulation applies in full.

How to know if the flight Air Baltic Malta - Riga is eligible?

To determine if your trip between Malta and Riga entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Malta, the regulation applies in the same way.

What are the conditions for Air Baltic to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Riga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Malta airport.
• Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Baltic compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Baltic staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Luqa Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Malta airport in case of prolonged wait?

During these long hours of waiting in the Luqa Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Malta shouldn't cost you a penny more than originally planned for your MLA-RIX trip.

Steps: how to get your 400 € from Air Baltic?

It is strongly recommended to keep your Air Baltic boarding pass and any communication relating to the delay suffered at Luqa Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight MLA-RIX to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Baltic to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Malta - Riga section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Baltic is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Air Baltic without the opinion of a professional who knows the real value of your prejudice at Malta.