Flight compensation Air Baltic:
Moscow — Riga

Get your Air Baltic flight compensation for the route Moscow - Riga

No one likes waiting for hours at the airport. If Air Baltic did not respect its scheduled times for your Moscow - Riga flight, the law is on your side.

Directive 261/2004 is clear: for 877 km of flight, the company Air Baltic is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Baltic Moscow - Riga is eligible?

For an Air Baltic flight from Moscow to Riga, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Domodedovo International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Air Baltic to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Riga.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Baltic compensation

Not all strikes exempt the company from its obligations. If the delay of your Moscow - Riga trip is due to an internal strike within Air Baltic, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Moscow, assistance (meals/hotel) remains mandatory for Air Baltic.

What are your rights at Moscow airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Domodedovo International Airport airport, Air Baltic is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Domodedovo International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Air Baltic?

The formal notice letter and the collection of evidence of delay at Riga International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Baltic.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Moscow to Riga International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air Baltic on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Moscow - Riga line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.