Flight compensation Air Baltic:
Riga — Moscow

How to be compensated by Air Baltic on the Riga (RIX) - Moscow (DME) line

From Riga International Airport airport, your departure with Air Baltic to Moscow didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 877 km of flight, the company Air Baltic is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Baltic Riga - Moscow is eligible?

For an Air Baltic flight from Riga to Moscow, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

Keeping your travel documents for the Air Baltic RIX-DME flight is crucial to prove that you were present at boarding at Riga.

What are the conditions for Air Baltic to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Riga airport.
• Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Baltic compensation

Not all strikes exempt the company from its obligations. If the delay of your Riga - Moscow trip is due to an internal strike within Air Baltic, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Baltic is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Riga airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Riga International Airport airport, Air Baltic is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Riga International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Air Baltic?

The amicable route with Air Baltic to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Baltic.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Riga to Domodedovo International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air Baltic on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Riga - Moscow line.

Experts in aviation law have a colossal history of Air Baltic convictions, which is a decisive advantage.