Disrupted flight (EC 261/2004)

Flight compensation Air Baltic:
Riga — Tbilisi

Planned legal compensation: 400 €

Was your flight between Riga International Airport (RIX) and Tbilisi International Airport (TBS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Air Baltic on the Riga (RIX) - Tbilisi (TBS) line

No one likes waiting for hours at the airport. If Air Baltic did not respect its scheduled times for your Riga - Tbilisi flight, the law is on your side.

Fortunately, for this specific route with a distance of 2 260 km, EC Regulation 261/2004 requires Air Baltic to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Riga International Airport (RIX)
  • Arrival airport: Tbilisi International Airport (TBS)
  • Flight distance: 2 260 km (~2h50)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Baltic Riga - Tbilisi is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tbilisi International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Baltic owes you 400 €.

Keeping your travel documents for the Air Baltic RIX-TBS flight is crucial to prove that you were present at boarding at Riga.

What are the conditions for Air Baltic to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tbilisi.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Riga airport.
  • Airline responsibility: The problem must be attributable to Air Baltic (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Riga, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Baltic compensation

Not all strikes exempt the company from its obligations. If the delay of your Riga - Tbilisi trip is due to an internal strike within Air Baltic, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Baltic is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Riga airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Riga International Airport, Air Baltic must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Riga International Airport terminal is also included in the legal package due by Air Baltic.

Steps: how to get your 400 € from Air Baltic?

Getting justice against carrier Air Baltic requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Air Baltic flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Riga to Tbilisi International Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Riga - Tbilisi line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Baltic will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Riga - Tbilisi

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Baltic flight from Riga to Tbilisi?

According to European Regulation EC 261/2004, the distance between RIX and TBS being 2 260 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Baltic?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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