Flight compensation Air Berlin:
Abu Dhabi — Berlin

Legal right to compensation: Air Berlin flight between Abu Dhabi and Berlin

The AUH - TXL route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 4 664 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Abu Dhabi - Berlin is eligible?

Check your actual arrival time at Berlin. If Air Berlin made you wait more than three hours on the tarmac at Berlin-Tegel International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Abu Dhabi, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Abu Dhabi airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Abu Dhabi - Berlin trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Abu Dhabi, assistance (meals/hotel) remains mandatory for Air Berlin.

What are your rights at Abu Dhabi airport in case of prolonged wait?

During these long hours of waiting in the Abu Dhabi International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Abu Dhabi remains valid. The hotel is due if Air Berlin offsets your flight by one night.

Steps: how to get your 600 € from Air Berlin?

For your Abu Dhabi - Berlin trip, every minute counts. Note the reasons given by Air Berlin staff at the Abu Dhabi International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Abu Dhabi - Berlin line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.