Flight compensation Air Berlin:
Alicante — Stuttgart

Legal right to compensation: Air Berlin flight between Alicante and Stuttgart

The ALC - STR route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 398 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air Berlin.

How to know if the flight Air Berlin Alicante - Stuttgart is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Alicante - Stuttgart flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Alicante, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Alicante airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Alicante - Stuttgart trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Berlin is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Alicante airport in case of prolonged wait?

If Alicante International Airport airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Alicante International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Alicante to Stuttgart can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.

A collective action on the Air Berlin flight from Alicante can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Air Berlin's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.