Flight compensation Air Berlin:
Beijing — Berlin

How to be compensated by Air Berlin on the Beijing (PEK) - Berlin (TXL) line

No one likes waiting for hours at the airport. If Air Berlin did not respect its scheduled times for your Beijing - Berlin flight, the law is on your side.

Fortunately, for this specific route with a distance of 7 356 km, EC Regulation 261/2004 requires Air Berlin to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Berlin Beijing - Berlin is eligible?

The compensation for flight PEK-TXL is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Beijing Capital International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Beijing airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Don't be fooled by Air Berlin's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Berlin is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Beijing airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Beijing Capital International Airport airport, Air Berlin is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Beijing Capital International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Air Berlin?

The amicable route with Air Berlin to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Air Berlin website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Beijing to Berlin-Tegel International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Air Berlin on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Beijing - Berlin line.

Experts in aviation law have a colossal history of Air Berlin convictions, which is a decisive advantage.