Flight compensation Air Berlin:
Berlin — Gran Canaria
Was your flight between Berlin-Tegel International Airport (TXL) and Gran Canaria Airport (LPA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Air Berlin flight compensation for the route Berlin - Gran Canaria
No one likes waiting for hours at the airport. If Air Berlin did not respect its scheduled times for your Berlin - Gran Canaria flight, the law is on your side.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 3 617 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Berlin-Tegel International Airport (TXL)
- Arrival airport: Gran Canaria Airport (LPA)
- Flight distance: 3 617 km (~4h31)
- Applicable compensation: 600 €
This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.
How to know if the flight Air Berlin Berlin - Gran Canaria is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Gran Canaria Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Berlin owes you 600 €.
Keeping your travel documents for the Air Berlin TXL-LPA flight is crucial to prove that you were present at boarding at Berlin.
What are the conditions for Air Berlin to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Berlin airport.
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Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air Berlin compensation
A work stoppage of Air Berlin crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.
A strike by weather services at Berlin-Tegel International Airport or European air traffic control is an external cause over which Air Berlin has no control.
What are your rights at Berlin airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Berlin-Tegel International Airport, Air Berlin must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Berlin-Tegel International Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 600 € from Air Berlin?
The formal notice letter and the collection of evidence of delay at Gran Canaria Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual Air Berlin flight logs and contradict false weather excuses.
How long does it take to get the 600 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Berlin to Gran Canaria Airport can drag on if you don't follow up.
A collective action on the Air Berlin flight from Berlin can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Berlin - Gran Canaria line.
In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Berlin - Gran Canaria
Everything you need to know about your request under European Union law.