Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Berlin — Ibiza

Planned legal compensation: 400 €

Was your flight between Berlin-Tegel International Airport (TXL) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Air Berlin flight between Berlin and Ibiza

If your trip departing from Berlin-Tegel International Airport and arriving at Ibiza Airport operated by Air Berlin was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 776 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 1 776 km (~2h13)
  • Applicable compensation: 400 €

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Berlin-Tegel International Airport, the European regulation applies in full.

How to know if the flight Air Berlin Berlin - Ibiza is eligible?

To determine if your trip between Berlin and Ibiza entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

If your Air Berlin flight from Berlin-Tegel International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Berlin airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

Your forced stay at Berlin shouldn't cost you a penny more than originally planned for your TXL-IBZ trip.

Steps: how to get your 400 € from Air Berlin?

For your Berlin - Ibiza trip, every minute counts. Note the reasons given by Air Berlin staff at the Berlin-Tegel International Airport counter during the incident.

By entrusting your case regarding flight TXL-IBZ to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Air Berlin systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.

Help & Information

Frequently Asked Questions: Flight Berlin - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Berlin to Ibiza?

According to European Regulation EC 261/2004, the distance between TXL and IBZ being 1 776 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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