Flight compensation Air Berlin:
Berlin — Moscow

Legal right to compensation: Air Berlin flight between Berlin and Moscow

The TXL - DME route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Berlin and Moscow (1 631 km), the European scale provides automatic financial protection in case of failure by Air Berlin.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Berlin-Tegel International Airport, the European regulation applies in full.

How to know if the flight Air Berlin Berlin - Moscow is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Berlin - Moscow flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 631 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Berlin staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Berlin-Tegel International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Berlin airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Berlin-Tegel International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Berlin to Moscow can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight TXL-DME to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Air Berlin is often a maneuver to encourage the traveler to abandon their 400 €.

For your 400 €, don't compromise with Air Berlin without the opinion of a professional who knows the real value of your prejudice at Berlin.