Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Berlin — Tenerife

Planned legal compensation: 600 €

Was your flight between Berlin-Tegel International Airport (TXL) and Tenerife South Airport (TFS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air Berlin flight compensation for the route Berlin - Tenerife

Have you experienced a major inconvenience during your trip between Berlin and Tenerife with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 3 670 km of flight, the company Air Berlin is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Tenerife South Airport (TFS)
  • Flight distance: 3 670 km (~4h35)
  • Applicable compensation: 600 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Berlin Berlin - Tenerife is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tenerife South Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Berlin owes you 600 €.

The compensation also covers boarding denials (overbooking). If Air Berlin sold more seats than planned and you stay on the tarmac at Berlin-Tegel International Airport, the 600 € compensation is automatic.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

If your Air Berlin flight from Berlin-Tegel International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Berlin-Tegel International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Berlin airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Berlin-Tegel International Airport, Air Berlin must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Berlin-Tegel International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air Berlin?

The formal notice letter and the collection of evidence of delay at Tenerife South Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Berlin.

How long does it take to get the 600 € compensation?

On the TXL-TFS line, delays can vary according to the reactivity of Air Berlin's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.

Help & Information

Frequently Asked Questions: Flight Berlin - Tenerife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Berlin to Tenerife?

According to European Regulation EC 261/2004, the distance between TXL and TFS being 3 670 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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