Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Chicago — Berlin

Planned legal compensation: 600 €

Was your flight between Chicago O'Hare International Airport (ORD) and Berlin-Tegel International Airport (TXL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Air Berlin flight compensation from Chicago to Berlin

From Chicago O'Hare International Airport airport, your departure with Air Berlin to Berlin didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 7 081 km, EC Regulation 261/2004 requires Air Berlin to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Chicago O'Hare International Airport (ORD)
  • Arrival airport: Berlin-Tegel International Airport (TXL)
  • Flight distance: 7 081 km (~8h51)
  • Applicable compensation: 600 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Berlin Chicago - Berlin is eligible?

The compensation for flight ORD-TXL is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Chicago O'Hare International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Chicago airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Chicago, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Berlin staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Chicago O'Hare International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Chicago airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Chicago O'Hare International Airport airport, Air Berlin is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Chicago O'Hare International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Air Berlin?

The formal notice letter and the collection of evidence of delay at Berlin-Tegel International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Air Berlin website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Chicago O'Hare International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Chicago - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Chicago to Berlin?

According to European Regulation EC 261/2004, the distance between ORD and TXL being 7 081 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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