Flight compensation Air Berlin:
Duesseldorf — Kerkyra/corfu

Legal right to compensation: Air Berlin flight between Duesseldorf and Kerkyra/corfu

The DUS - CFU route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Dusseldorf International Airport, you are protected by the EU's legal framework. The distance of 1 650 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Dusseldorf International Airport, the European regulation applies in full.

How to know if the flight Air Berlin Duesseldorf - Kerkyra/corfu is eligible?

Check your actual arrival time at Kerkyra/corfu. If Air Berlin made you wait more than three hours on the tarmac at Ioannis Kapodistrias International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Duesseldorf, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kerkyra/corfu.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Duesseldorf airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

A work stoppage of Air Berlin crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Dusseldorf International Airport or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Duesseldorf airport in case of prolonged wait?

If Dusseldorf International Airport airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Duesseldorf remains valid. The hotel is due if Air Berlin offsets your flight by one night.

Steps: how to get your 400 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and any communication relating to the delay suffered at Dusseldorf International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight DUS-CFU to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Duesseldorf to Ioannis Kapodistrias International Airport can drag on if you don't follow up.

A collective action on the Air Berlin flight from Duesseldorf can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Duesseldorf - Kerkyra/corfu line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.