Flight compensation Air Berlin:
Faro — Palma de Mallorca
Was your flight between Faro Airport (FAO) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Air Berlin flight compensation from Faro to Palma de Mallorca
Have you experienced a major inconvenience during your trip between Faro and Palma de Mallorca with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Fortunately, for this specific route with a distance of 975 km, EC Regulation 261/2004 requires Air Berlin to pay you financial compensation.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Faro Airport (FAO)
- Arrival airport: Palma De Mallorca Airport (PMI)
- Flight distance: 975 km (~1h13)
- Applicable compensation: 250 €
This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.
How to know if the flight Air Berlin Faro - Palma de Mallorca is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Palma De Mallorca Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Berlin owes you 250 €.
The compensation also covers boarding denials (overbooking). If Air Berlin sold more seats than planned and you stay on the tarmac at Faro Airport, the 250 € compensation is automatic.
What are the conditions for Air Berlin to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Faro airport.
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Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Faro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air Berlin compensation
Not all strikes exempt the company from its obligations. If the delay of your Faro - Palma de Mallorca trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.
Even if 250 € is not payable due to an external strike at Faro, assistance (meals/hotel) remains mandatory for Air Berlin.
What are your rights at Faro airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Air Berlin must ensure the well-being of its passengers stuck at Faro.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Faro Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Air Berlin?
Getting justice against carrier Air Berlin requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Berlin.
How long does it take to get the 250 € compensation?
Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Air Berlin on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Faro - Palma de Mallorca
Everything you need to know about your request under European Union law.