Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Fuerteventura — Zurich

Planned legal compensation: 400 €

Was your flight between Fuerteventura Airport (FUE) and Zurich (ZRH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Air Berlin on the Fuerteventura (FUE) - Zurich (ZRH) line

No one likes waiting for hours at the airport. If Air Berlin did not respect its scheduled times for your Fuerteventura - Zurich flight, the law is on your side.

Directive 261/2004 is clear: for 2 865 km of flight, the company Air Berlin is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Fuerteventura Airport (FUE)
  • Arrival airport: Zurich (ZRH)
  • Flight distance: 2 865 km (~3h35)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Air Berlin Fuerteventura - Zurich is eligible?

For an Air Berlin flight from Fuerteventura to Zurich, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Fuerteventura Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Zurich.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Fuerteventura airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Fuerteventura, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Fuerteventura - Zurich trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Fuerteventura Airport or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Fuerteventura airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Fuerteventura Airport airport, Air Berlin is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Fuerteventura Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Air Berlin?

The formal notice letter and the collection of evidence of delay at Zurich airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Air Berlin website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Fuerteventura - Zurich line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Fuerteventura - Zurich

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Fuerteventura to Zurich?

According to European Regulation EC 261/2004, the distance between FUE and ZRH being 2 865 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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