Flight compensation Air Berlin:
Gran Canaria — Nuernberg

Refund and compensation Air Berlin: route Gran Canaria to Nuernberg

If your trip departing from Gran Canaria Airport and arriving at Nuremberg Airport operated by Air Berlin was disrupted, you are not alone against the airline.

Given the route between Gran Canaria and Nuernberg (3 287 km), the European scale provides automatic financial protection in case of failure by Air Berlin.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Gran Canaria Airport, the European regulation applies in full.

How to know if the flight Air Berlin Gran Canaria - Nuernberg is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Gran Canaria - Nuernberg flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Gran Canaria, the regulation applies in the same way.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nuernberg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Don't be fooled by Air Berlin's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Gran Canaria Airport or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Gran Canaria airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Gran Canaria Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and any communication relating to the delay suffered at Gran Canaria Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.

A collective action on the Air Berlin flight from Gran Canaria can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Air Berlin's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.