Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Hamburg — Kos

Planned legal compensation: 400 €

Was your flight between Hamburg Airport (HAM) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Air Berlin

Check my flight Air Berlin

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Your entitlement: Air Berlin flight from Hamburg to Kos

If your flight from Hamburg Airport to Kos Airport flown by Air Berlin was impacted, the law protects you when dealing with the airline.

Given the distance between Hamburg and Kos (2 289 km), CE 261 mandates a statutory payout in case of fault by Air Berlin. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Hamburg Airport (HAM)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 2 289 km (~2h52)
  • Applicable compensation: 400 €

This is not a goodwill gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Hamburg - Kos is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a travel credit for your Hamburg → Kos flight, you can also demand the monetary compensation of 400€ provided by law.

An upgrade or downgrade doesn't affect your right to 400€ if the original incident qualifies under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hamburg airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hamburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

Be wary by Air Berlin's evasive wording: a unannounced or planned strike remains the managerial responsibility of the airline. Regardless of distance, the principle remains identical for strikes.

An specialist firm can easily identify whether the strike that impacted your Air Berlin Hamburg→Kos flight is an internal or external cause.

What are your rights at Hamburg airport in case of prolonged wait?

Picture the situation: stranded for hours at Hamburg Airport, with no clear information about when you'll fly. In this scenario, Air Berlin has no right to abandon you. The regulation demands action.

Even in extraordinary circumstances, the right to assistance at Hamburg remains valid. The hotel is owed if Air Berlin pushes your flight by a day.

Steps: how to get your 400 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and all communications regarding the delay at Hamburg Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

Airlines like Air Berlin often fast-track cases backed by legal professionals to prevent additional costs. Medium-haul cases have a standard processing timeline.

Digital tools now make it possible to monitor the status of your claim against Air Berlin through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Bear in mind that Air Berlin isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Air Berlin}.

The win rate of expert platforms against Air Berlin reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.

Help & Information

Frequently Asked Questions: Flight Hamburg - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Hamburg to Kos?

According to European Regulation EC 261/2004, the distance between HAM and KGS being 2 289 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant