Flight compensation Air Berlin:
Ibiza — Palma de Mallorca
Was your flight between Ibiza Airport (IBZ) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Air Berlin flight compensation for the route Ibiza - Palma de Mallorca
Have you experienced a major inconvenience during your trip between Ibiza and Palma de Mallorca with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 140 km of flight, the company Air Berlin is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Ibiza Airport (IBZ)
- Arrival airport: Palma De Mallorca Airport (PMI)
- Flight distance: 140 km (~0h11)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Air Berlin Ibiza - Palma de Mallorca is eligible?
For an Air Berlin flight from Ibiza to Palma de Mallorca, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
The compensation also covers boarding denials (overbooking). If Air Berlin sold more seats than planned and you stay on the tarmac at Ibiza Airport, the 250 € compensation is automatic.
What are the conditions for Air Berlin to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Ibiza airport.
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Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Ibiza, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Air Berlin compensation
Don't be fooled by Air Berlin's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Air Berlin is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.
What are your rights at Ibiza airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Air Berlin must ensure the well-being of its passengers stuck at Ibiza.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Ibiza Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Air Berlin?
The amicable route with Air Berlin to recover 250 € often fails without a technical and legal file.
Partner LegalTech services have tools to check actual Air Berlin flight logs and contradict false weather excuses.
How long does it take to get the 250 € compensation?
Some passengers wait more than 6 months for a response from Air Berlin. An expert can reduce this time by half.
A collective action on the Air Berlin flight from Ibiza can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Ibiza - Palma de Mallorca
Everything you need to know about your request under European Union law.