Flight compensation Air Berlin:
Kavala — Duesseldorf

How to be compensated by Air Berlin on the Kavala (KVA) - Duesseldorf (DUS) line

From Alexander the Great International Airport airport, your departure with Air Berlin to Duesseldorf didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 788 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Berlin Kavala - Duesseldorf is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Dusseldorf International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Air Berlin owes you 400 €.

An unexpected cancellation or a diverted flight from Alexander the Great International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Duesseldorf.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kavala airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

If your Air Berlin flight from Alexander the Great International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Kavala - Duesseldorf flight.

What are your rights at Kavala airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Alexander the Great International Airport, Air Berlin must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Alexander the Great International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Air Berlin?

Getting justice against carrier Air Berlin requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Berlin.

How long does it take to get the 400 € compensation?

On the KVA-DUS line, delays can vary according to the reactivity of Air Berlin's legal department.

If your file is particularly solid regarding the incident occurred on the Kavala - Duesseldorf section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Alexander the Great International Airport airport to prove their faults.