Flight compensation Air Berlin:
Kos — Duesseldorf

Claim and compensation for flight Air Berlin Kos - Duesseldorf

If your trip departing from Kos Airport and arriving at Dusseldorf International Airport operated by Air Berlin was disrupted, you are not alone against the airline.

Given the route between Kos and Duesseldorf (2 274 km), the European scale provides automatic financial protection in case of failure by Air Berlin.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Kos Airport, the European regulation applies in full.

How to know if the flight Air Berlin Kos - Duesseldorf is eligible?

Don't confuse ticket refund and legal compensation! Even if Air Berlin offers you a voucher for your Kos - Duesseldorf flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Duesseldorf.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kos airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

When a social movement disrupts your itinerary to Dusseldorf International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Kos - Duesseldorf flight.

What are your rights at Kos airport in case of prolonged wait?

If Kos Airport airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Kos Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and any communication relating to the delay suffered at Kos Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight KGS-DUS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Air Berlin customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Kos - Duesseldorf section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.