Flight compensation Air Berlin:
Kos — Hamburg

Legal right to compensation: Air Berlin flight between Kos and Hamburg

Your claim for compensation for the Air Berlin flight from Kos to Hamburg deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 289 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Kos Airport, the European regulation applies in full.

How to know if the flight Air Berlin Kos - Hamburg is eligible?

To determine if your trip between Kos and Hamburg entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Hamburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kos airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

Not all strikes exempt the company from its obligations. If the delay of your Kos - Hamburg trip is due to an internal strike within Air Berlin, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Kos, assistance (meals/hotel) remains mandatory for Air Berlin.

What are your rights at Kos airport in case of prolonged wait?

If Kos Airport airport becomes your temporary residence because of Air Berlin, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Kos Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Kos to Hamburg can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight KGS-HAM to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Air Berlin sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Air Berlin on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kos - Hamburg line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.