Flight compensation Air Berlin:
Moscow — Frankfurt

Get your Air Berlin flight compensation for the route Moscow - Frankfurt

Have you experienced a major inconvenience during your trip between Moscow and Frankfurt with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 047 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Air Berlin Moscow - Frankfurt is eligible?

The compensation for flight DME-FRA is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Domodedovo International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Berlin staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Domodedovo International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Moscow airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air Berlin must ensure the well-being of its passengers stuck at Moscow.

Some passengers are unaware that transportation between the hotel and Domodedovo International Airport terminal is also included in the legal package due by Air Berlin.

Steps: how to get your 400 € from Air Berlin?

The formal notice letter and the collection of evidence of delay at Frankfurt am Main International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Air Berlin website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Moscow - Frankfurt section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Air Berlin is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.