Flight compensation Air Berlin:
Munich — Kos

Legal right to compensation: Air Berlin flight between Munich and Kos

The MUC - KGS route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Munich International Airport, you are protected by the EU's legal framework. The distance of 1 789 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Air Berlin is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight Air Berlin Munich - Kos is eligible?

To determine if your trip between Munich and Kos entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Berlin staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Munich International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Munich airport in case of prolonged wait?

During these long hours of waiting in the Munich International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Munich remains valid. The hotel is due if Air Berlin offsets your flight by one night.

Steps: how to get your 400 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Munich to Kos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Air Berlin customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Air Berlin systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Air Berlin is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.