Flight compensation Air Berlin:
Olbia — Zurich

Legal right to compensation: Air Berlin flight between Olbia and Zurich

The OLB - ZRH route operated by Air Berlin experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 734 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Olbia - Zurich is eligible?

Check your actual arrival time at Zurich. If Air Berlin made you wait more than three hours on the tarmac at Zurich, your claim is legitimate.

Also note that the distance of 734 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Zurich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Olbia airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

When a social movement disrupts your itinerary to Zurich, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Olbia - Zurich flight.

What are your rights at Olbia airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Olbia / Costa Smeralda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Olbia to Zurich can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Olbia - Zurich section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Air Berlin should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Air Berlin without the opinion of a professional who knows the real value of your prejudice at Olbia.