Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Palma de Mallorca — Ibiza

Planned legal compensation: 250 €

Was your flight between Palma De Mallorca Airport (PMI) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Air Berlin passengers Palma de Mallorca-Ibiza: your guide to get compensated

If your journey from Palma De Mallorca Airport to Ibiza Airport operated by Air Berlin was disrupted, the law protects you when dealing with the carrier.

Given the route between Palma de Mallorca and Ibiza (140 km), the EU scale provides for automatic protection in case of a breach by Air Berlin. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 140 km (~0h11)
  • Applicable compensation: 250 €

This is not a goodwill gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Palma de Mallorca - Ibiza is eligible?

Make sure to save your flight records for the Air Berlin PMI-IBZ flight. They are the key proof of your presence on board.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

A work stoppage by Air Berlin's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

Even if the 250€ are not payable due to an external strike at Palma de Mallorca, assistance (meals/hotel) stays owed Air Berlin. Keep this in mind.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Air Berlin is excused from compensation, assistance remains mandatory.

Your involuntary layover at Palma de Mallorca must not cost you any additional money beyond your initial ticket for PMI-IBZ. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Air Berlin?

The battle to recover 250€ from Air Berlin starts with sending a formal complaint. {Without a response within 6 weeks|If Air Berlin doesn't reply}, court action is the next step.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

The paradox: the longer Air Berlin delays paying your 250€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to monitor the progress of your claim against Air Berlin on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Palma de Mallorca - Ibiza route.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Palma de Mallorca to Ibiza?

According to European Regulation EC 261/2004, the distance between PMI and IBZ being 140 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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