Flight compensation Air Berlin:
Palma de Mallorca — Ibiza

Refund and compensation Air Berlin: route Palma de Mallorca to Ibiza

If your trip departing from Palma De Mallorca Airport and arriving at Ibiza Airport operated by Air Berlin was disrupted, you are not alone against the airline.

Given the route between Palma de Mallorca and Ibiza (140 km), the European scale provides automatic financial protection in case of failure by Air Berlin.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Air Berlin, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Air Berlin Palma de Mallorca - Ibiza is eligible?

Check your actual arrival time at Ibiza. If Air Berlin made you wait more than three hours on the tarmac at Ibiza Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

A work stoppage of Air Berlin crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Palma De Mallorca Airport or European air traffic control is an external cause over which Air Berlin has no control.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Palma De Mallorca Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Air Berlin?

Starting a procedure against Air Berlin for a flight from Palma de Mallorca to Ibiza can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palma de Mallorca to Ibiza Airport can drag on if you don't follow up.

A collective action on the Air Berlin flight from Palma de Mallorca can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Palma de Mallorca - Ibiza line.

In the last instance, it is the summons to court that often unlocks the payment. The company Air Berlin will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.