Flight compensation Air Berlin:
Palma de Mallorca — Vienna

How to claim your money from Air Berlin on Palma de Mallorca (PMI) → Vienna (VIE)

Your Air Berlin flight from Palma de Mallorca to Vienna was disrupted? Act now: CE 261 entitles you to compensation.

Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 1 458 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Contrary to what {many think|Air Berlin might suggest}, this indemnity is not linked to the ticket price. A budget fare offers identical protection as a full-fare purchase.

How to know if the flight Air Berlin Palma de Mallorca - Vienna is eligible?

The 3-hour threshold is calculated when the aircraft doors open at Vienna International Airport. If this applies and the cancellation wasn't caused by force majeure, Air Berlin must pay you 250€.

Connecting passengers are also protected. If your first Air Berlin segment Palma de Mallorca-Vienna causes a knock-on delay, the indemnity is calculated on the overall arrival delay.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vienna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

A strike action by Air Berlin's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

An specialist firm can easily identify whether the strike that impacted your Air Berlin Palma de Mallorca→Vienna flight is an internal or external cause.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

Don't buy your food without first asking coupons from Air Berlin. If you advance costs, save your invoices diligently.

If your replacement flight is only the next day, Air Berlin must also cover your hotel night close to Palma De Mallorca Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 250 € from Air Berlin?

The registered letter and collecting evidence of the delay at Vienna International Airport (delay certificate) are mandatory requirements to challenge {the airline|Air Berlin}.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Air Berlin's lawyers.

How long does it take to get the 250 € compensation?

Don't give up faced with Air Berlin's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

A collective action on the Air Berlin flight from Palma de Mallorca can also be a way to {get your funds|recover your 250€} faster.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Air Berlin are unfounded against an expert taking over. Don't give up at the first obstacle.

Aviation law experts have a vast record of rulings against Air Berlin, which is a powerful lever in proceedings.