Flight compensation Air Berlin:
Stuttgart — Florence

Claim and compensation for flight Air Berlin Stuttgart - Florence

If your trip departing from Stuttgart Airport and arriving at Firenze / Peretola Airport operated by Air Berlin was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 564 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Air Berlin.

How to know if the flight Air Berlin Stuttgart - Florence is eligible?

To determine if your trip between Stuttgart and Florence entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 564 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Air Berlin to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Florence.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

The impact of a strike on your Air Berlin compensation

If your Air Berlin flight from Stuttgart Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stuttgart Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Stuttgart airport in case of prolonged wait?

Don't buy your food without first asking Air Berlin for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Stuttgart remains valid. The hotel is due if Air Berlin offsets your flight by one night.

Steps: how to get your 250 € from Air Berlin?

It is strongly recommended to keep your Air Berlin boarding pass and any communication relating to the delay suffered at Stuttgart Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight STR-FLR to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the STR-FLR line, delays can vary according to the reactivity of Air Berlin's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Air Berlin systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Air Berlin is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Air Berlin is often more striking.