Disrupted flight (EC 261/2004)

Flight compensation Air Berlin:
Tenerife — Berlin

Planned legal compensation: 600 €

Was your flight between Tenerife South Airport (TFS) and Berlin-Tegel International Airport (TXL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Air Berlin flight compensation for the route Tenerife - Berlin

Have you experienced a major inconvenience during your trip between Tenerife and Berlin with Air Berlin? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 3 670 km, EC Regulation 261/2004 requires Air Berlin to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tenerife South Airport (TFS)
  • Arrival airport: Berlin-Tegel International Airport (TXL)
  • Flight distance: 3 670 km (~4h35)
  • Applicable compensation: 600 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Air Berlin Tenerife - Berlin is eligible?

For an Air Berlin flight from Tenerife to Berlin, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

Keeping your travel documents for the Air Berlin TFS-TXL flight is crucial to prove that you were present at boarding at Tenerife.

What are the conditions for Air Berlin to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tenerife airport.
  • Airline responsibility: The problem must be attributable to Air Berlin (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Air Berlin compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Air Berlin staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Tenerife South Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Tenerife airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Air Berlin must ensure the well-being of its passengers stuck at Tenerife.

Some passengers are unaware that transportation between the hotel and Tenerife South Airport terminal is also included in the legal package due by Air Berlin.

Steps: how to get your 600 € from Air Berlin?

The amicable route with Air Berlin to recover 600 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Air Berlin.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Air Berlin to validate a complex file often varies between four and twelve weeks.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Air Berlin systems.

What to do faced with silence or refusal from the airline?

The first refusal from Air Berlin should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with Air Berlin without the opinion of a professional who knows the real value of your prejudice at Tenerife.

Help & Information

Frequently Asked Questions: Flight Tenerife - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Air Berlin flight from Tenerife to Berlin?

According to European Regulation EC 261/2004, the distance between TFS and TXL being 3 670 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Air Berlin?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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